Description

Carl's Place Hardware Kit to Ceiling Mount Curtain is specifically designed to work with Carl's Place Golf Room Curtains, allowing you to mount them securely and smoothly from the ceiling. The heavy-duty galvanized steel track offers reliable support and ensures that the curtains move effortlessly across your simulator space.

Select the Hardware Kit that matches the depth of your curtain. The track length included corresponds directly to the curtain’s depth measurement.

Product Features

• The Hardware Kit includes all the core components needed to mount your Carl’s Place Golf Room Curtain to your ceiling.

• Installation is simple: align the tracks where you'd like the curtain, secure them into ceiling joists, insert the rollers, and hang the curtain in place.

What's Included

This product is an accessory for use with the Carl's Place Golf Room Curtain and Curtain Valence. Purchasing this item alone does not allow you to create a standalone curtain system or enclosure.

Shipping Time

Processing Time:
All Carl's Place products typically require 1–2 business days for processing before shipment.

Delivery Time:
Most products, including enclosures, impact screens, hitting mats, hitting strips, swing cameras, and accessories, are delivered within 7–10 business days after processing.

Custom Product Delivery:

• Custom enclosures, impact screens, and Built-In Screens: 7–14 business days after processing.
• Built-In Panel Kits: 14–21 business days after processing.

Shipping Process:
Once your order leaves our warehouse, you will receive tracking information via email. If you haven’t received a shipping notification, your order is likely still being processed.

Shipping Rates:
Most Carl's Place products qualify for free standard shipping. Due to their size and weight, Built-In Panel Kits require freight shipping, with charges calculated at checkout.

How to Check Order Status:
To check your order status, email us at [email protected] with your 5-digit order number. You may also call or text us at 571-500-8371 for assistance.

NOTE: Delivery times are subject to change and may vary based on carrier delays or other circumstances beyond our control. If any changes occur, we will make every effort to notify you promptly.

Returns & Refunds

Return Policy:
Products can be returned within 30 days if they are in like-new condition, undamaged, and include all original packaging and accessories.

Restocking Fee:
A 15% restocking fee applies to all returns. Customers are responsible for return shipping costs.

Custom Orders:
Custom products such as Custom Enclosures, Impact Screens, Built-In Golf Room Kits, Built-In Screens, Padded Walls, Ceiling Panels, and Curtains cannot be returned or refunded once shipped.

Return Process:

• Contact Us: Email [email protected] to initiate your return request.
• Provide Details: Include your 5-digit order number and photos of all items you wish to return.
• Approval Required: All returns must be approved by the manufacturer. Once approved, we will provide you with the return shipping address.
• Refund Process: After the items are received and inspected, your refund will be issued to the original payment method.
  

Cancellations:

• Orders must be canceled within 24 hours to avoid a 3% merchant processing fee.
• To cancel an order, please email [email protected] as soon as possible.
• If the order has already shipped, the customer is responsible for return shipping costs and the 3% processing fee.
  

Custom & Made-to-Order Products:
Select products, including made-to-order and custom items, may incur a 25% restocking fee if the order has entered production but has not yet shipped.

Warranty Policy

• Defects: Carl's Place guarantees its kits to be free from defects in both material and workmanship at the date of purchase.
• Coverage Limitations: The warranty does not cover parts damaged by use, modification, or normal wear and tear. Liability is limited to the original cost of the purchased kit.
• Warranty Claims: For warranty claims, you should contact us at [email protected] with a detailed description of the problem and proof of purchase.

It is recommended to inspect all items thoroughly upon delivery and contact us immediately if any issues are found.