CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black screens or non-responsive units.

• Warranty Available
• Genuine Cadillac CUE Replacement
• OEM Factory Replacement
• Programmed for your existing features

When you order, we use your VIN to make sure you have all the features and capabilities that came with your unit.

Details

Factory Cadillac CUE Replacement

Looking to add Apple or Android? - Click to see our SmartPhone CUE Package

High Quality - ISS Automotive has developed a replacement unit that does not have the issues that the original CUE radios have, and as long as you send us your old CUE radio, we'll guarantee our replacement for life.

Warranty - We are confident in our parts. Replace your CUE Touchscreen Radio and get rid of the cloudy, ugly touchscreen on your current unit.

Common problems we fix and improve:

• CUE Touchscreen Radio is yellow
• Screen is cloudy
• Cuescreen is cracked
• Blacked-out cracked screen
• Or non-functional touchscreens

Also, each Cadillac CUE radio is matched using your VIN so you have the exact same features and capabilities.

When your replacement CUE radio arrives, installation is easy. All you need are basic hand tools - you can see just how easy the process is by watching our install video.

Best of all, our replacement CUE systems cost far less than a replacement from your local Cadillac dealership.

Why Buy A Replacement CUE Radio from ISS?

• Top-quality parts that meet/exceed Cadillac’s specifications.
• Each replacement is pre-programmed using your VIN; When you order you receive exactly the right configuration with all the features you expect.
• We ship replacements fast! Many orders are processed and shipped on the same day.
• Free return shipping for your old CUE screen, and once you send your old unit in you get a warranty!

About CUE Touchscreen Radios

Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade.

While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow or cloudy touchscreens on their CUE, the cause of which is delamination of the touchscreen itself. There have also been reports of non-functional units that seem to "brick" somewhat randomly.

At ISS, we have developed a replacement unit that addresses all the common issues with factory CUE radios.

Because of our status as one of the largest automotive electronics companies in North America, we've been able to develop a unit that meets or exceeds OEM standards, and we stand behind our product with a warranty. To activate your warranty, you simply need to ship us your old Cadillac CUE screen after you install the unit we send you (we provide you with a free shipping label to make the process as easy as possible).

How It Works

Cadillac Cue Radio Replacement Process:

1. Submit your VIN to order your CUE Radio online.
2. We'll program your replacement CUE radio using your VIN, and then priority ship it to you. Many times, we're able to program and ship your replacement the same day you order.
3. When your replacement CUE arrives, watch our install video to remove and replace your CUE radio. The installation process is very easy - most people are able to do the whole process in 20 minutes.
4. Don't throw your old CUE radio away! When you ship us your old CUE radio to us using the provided free return shipping label, we'll warranty the unit we sent you!

This unit covers:

Fitment & Part Numbers

This fits

• ATS (2013 - 2017)
• CTS (2014 - 2017)
• ELR (2014 - 2016)
• Escalade (2015 - 2017)
• SRX (2013 - 2016)
• XTS (2013 - 2017)

FAQ

2014 Cadillac Escalade CUE Radio Replacement

ISS Automotive offers the best Cadillac CUE Radio Replacement options for the 2014 Cadillac Escalade. Our premium CUE Radio replacement option allows you to retain factory steering wheel controls, factory backup camera, and Steering Wheel Audio Controls while adding Car audio features like; Rear Seat Entertainment, Car Stereo, Factory Radio, Factory Stereo, and GPS Antenna. We also have instructional videos on the installation. Android Auto and Apple are also supported!

The pre-programmed CUE Radio Replacement for the 2014 Cadillac Escalade comes with a mounting bracket, a new stereo, and a plug & play wiring harness. The other necessary items like the Antenna Adapter, USB, and various cables are sold separately.

See our Cadillac CUE Replacement Options >

Why is my Cadillac CUE Radio not working?

There are a few potential reasons why your Cadillac CUE radio is not working. The most common causes include blown fuses, faulty wiring or connections, or malfunctioning circuit boards. If you suspect one of these issues may be causing your radio to malfunction, the first step is to check all of the fuses in your car's fuse box and replace any that have blown. If the fuses are fine, then you should check the wiring and connectors to make sure they are secure and free of corrosion. Lastly, if all else fails, it may be time to replace the head unit itself. In some cases, this can be done by the owner with a bit of technical knowledge; however, seeking the help of a professional technician may be the best option, especially if you are unsure of what to do. With proper troubleshooting, your Cadillac radio should be up and running in no time!

Can you tune a Cadillac Escalade?

Yes, you can tune a Cadillac Escalade. There are many aftermarket parts and accessories available for the Escalade that allow for tuning. This includes performance chips, exhaust systems, intake kits, suspension upgrades, brakes, and wheels. With the right combination of these tuning components, it is possible to significantly improve the power output of your Escalade. Additionally, these parts and accessories can also help improve the fuel economy of your vehicle. If you're looking to get more out of your Escalade, then tuning is definitely an option worth considering.

What year Escalade has Bluetooth?

The Escalade has had Bluetooth capability since 2007. The exact features and technology may vary, as the Bluetooth system is upgraded over time to keep up with advancements in wireless communication. For example, the 2021 Escalade comes standard with a basic Bluetooth connection, while the 2020 model featured an optional upgraded Bluetooth system with enhanced audio streaming and HD Radio capabilities. To access the Bluetooth system on a 2021 Escalade, simply press the “Phone” button on the infotainment display or turn your vehicle's ignition to "Accessories". Pairing your device to the car is easy and straightforward. Once paired, you can enjoy hands-free calling, music streaming, and more. If you're looking for a more advanced Bluetooth system, some trim levels may offer an upgraded version with additional features and capabilities. Be sure to check the specifications of your Escalade before making your purchase. For more information on how to connect Bluetooth devices to a Cadillac Escalade, please refer to your owner's manual or contact an authorized Cadillac dealership.

Questions for 2014 Cadillac Escalade Radio Replacement

Where is the subwoofer in the 2014 Escalade?

The subwoofer in the 2014 Escalade can be found behind the third row of seats. It should be visible through the left side trim panel if you open it. You may need to remove some of the interior clips and trim panels to gain access to it. Once you have access, simply unplug the wiring harness from the rear of the subwoofer and remove it from its mounting bracket. With the subwoofer removed, you can replace it with an aftermarket model if desired. If you are having issues with the original subwoofer, you may want to check the wiring harness for any loose or broken wires before replacing it. Once everything is checked and replaced, the subwoofer should be good to go. Be sure to put everything back together carefully and securely when finished. That's all there is to it! Congratulations on successfully removing your 2014 Escalade's subwoofer. You can check the install video from our site. Enjoy the improved sound system!

Does the replacement CUE Radio work with my factory backup camera?

Yes, the replacement CUE Radio will work with almost all factory backup cameras.

In conclusion, a replacement CUE Radio will most likely be compatible with your factory backup camera; however, some vehicles may require an additional adapter and not all features of the factory camera may be supported by the new radio. Therefore, it is best to seek advice from an experienced car audio installer before making the purchase and installation. This will help ensure that you get the best possible performance from your new system.

Will the factory steering wheel controls work with the CUE Radio Replacement?

Yes, the steering wheel controls should work with the CUE Radio Replacement. However, depending on your vehicle, you may need to purchase an adapter or interface to make sure that all of the functions are compatible. Additionally, it is important to note that not all vehicles will be able to accommodate this type of installation as some may require unique wiring and connectors. Therefore, it is best to consult with a professional car audio installer to confirm compatibility before committing to the purchase and installation of a new CUE Radio.

Overall, the steering wheel controls should work with a replacement CUE Radio; however, some vehicles may require an adapter or interface and not all functions may be compatible. As such, it is important to confirm compatibility before making the purchase and installation. This will help ensure that you get the best possible performance from your new system. Good luck with your car audio upgrades!

If I will replace my factory radio do I need to replace the steering wheel audio controls?

The answer to this question depends on the type of replacement radio you choose. If you select a compatible aftermarket radio, then you may be able to retain the factory steering wheel audio controls with an adapter. However, if you opt for a non-compatible aftermarket stereo, then it is likely that your existing steering wheel audio controls will not be compatible and would need to be replaced. It is important to contact the manufacturer of your desired replacement radio for more information about compatibility with existing audio controls before purchase.

Can I update the car stereo software myself?

Yes, you can update the car stereo software yourself. Depending on the stereo system and model, you may need to purchase a specific USB cable or other hardware to complete the installation. You should research your particular vehicle and stereo system to determine what is required before making any purchases. Additionally, it’s important to make sure that whatever software you’re downloading is compatible with the vehicle and stereo system. You may need to check the manufacturer's website or contact customer service for additional information. If you're unsure, it's best to have a professional handle the installation.

You can also watch an install video to help you understand the process. Many automakers provide videos that demonstrate how to install car stereo software. They can serve as a useful reference, but make sure to follow all manufacturer instructions carefully when updating your stereo system.

Are there any features I should consider when buying a car stereo?

Yes, there are several features to consider when buying a car stereo. First, consider the type of audio inputs or outputs you need such as Bluetooth, Auxiliary input, CD player, and USB port. You also want to look at the power output of the head unit which will determine how loud your music can be. Additionally, you may want to look at additional features such as a built-in navigation system or the ability to connect a rear-view camera. Lastly, you want to make sure you get a stereo that fits your budget and is compatible with your vehicle. Do some research on different models and brands before making a final decision.

What browser window do you use to install the car?

Depending on your vehicle, you may need a different type of Window. Some cars require a Windows 10 right gear and others may run on Windows 7. Before making any decisions, it’s important to check with your local dealer or the manufacturer of the car to make sure which version is compatible.