Articulate and readable, this widely acclaimed, widely used text examines virtually every aspect of health services management, with an emphasis on the increasingly prevalent systems structure in U.S. health care. A true gold standard, this text is used in colleges and universities nationwide to teach students how to tackle the challenging issues facing today s health services managers, and to provide comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services. Hundreds of thought-provoking discussion questions and nearly 80 intriguing case studies let students apply what they learn about the following contemporary issues and more: health system dynamics; administrative and biomedical ethics; legal issues; influential management theories, including emotional intelligence and competencies; implications of technology changes; managed care and alternate delivery mechanisms; and nontraditional and alternative medicine, ISBN13: 9781878812575 ISBN10: 1878812572 Material Type: hardcover